StoreRefund Policy

Refund & Cancellation Policy

Last updated: July 2026

1. Nature of Digital Products

Since CeeProlific Store offers non-tangible, irrevocable digital goods (including source codes, developer account configurations, license keys, and premium subscriptions), we do not issue refunds once the order is completed and the product/key is delivered. As a customer, you are responsible for understanding this upon purchasing any item at our store.

2. Exceptional Cases for Refunds

We honor requests for refunds or order cancellations only under the following specific circumstances:

Non-Delivery of the Product: Due to server latency or network/activation issues, you did not receive the download link or login credentials within 24 hours of purchase.
Defective or Invalid Keys/Accounts: If a subscription key or software account login is invalid or defective, and our technical support team cannot resolve or replace the key/account within 24 hours of your support request.
Product Major Defects: The developer template or source code script has major operational bugs that render it unusable, and we cannot fix the error or offer a working replacement/patch.

3. Refund Processing

Approved refund requests will be processed and credited back to your original payment method (UPI, GPay, PhonePe, or Bank Transfer) within 3 to 5 business days. No processing fees will be charged for valid refunds.

4. Contacting Customer Support

For refund inquiries, troubleshooting assistance, or product key issues, please reach out to us directly via our official Contact page or send an email through our contact form. Please provide your transaction ID and payment proof for rapid verification.

1. Nature of Digital Products

2. Exceptional Cases for Refunds

We honor requests for refunds or order cancellations only under the following specific circumstances:

Non-Delivery of the Product: Due to server latency or network/activation issues, you did not receive the download link or login credentials within 24 hours of purchase.

Defective or Invalid Keys/Accounts: If a subscription key or software account login is invalid or defective, and our technical support team cannot resolve or replace the key/account within 24 hours of your support request.

Product Major Defects: The developer template or source code script has major operational bugs that render it unusable, and we cannot fix the error or offer a working replacement/patch.