Cancellation & Refund Policy

Effective Date: June 1, 2025

 

Thank you for shopping at CeeProlific.com. We strive to deliver quality digital products and services. Please review our policy below before making a purchase.

 

 

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1. Digital Products (e.g., Beats, Sample Packs, Downloads)

 

All digital product sales are final and non-refundable.

 

Once a digital file has been delivered or downloaded, we cannot offer refunds or exchanges, as the product cannot be returned. Please ensure you review product descriptions and preview content before purchase.

 

Exceptions:

Refunds may be considered only in the following cases:

 

You purchased the same product more than once by accident

 

You did not receive the product due to a technical issue on our end and support could not resolve it

 

 

To request an exception, contact us within 3 days of purchase with proof of payment and details of the issue.

 

 

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2. Services (e.g., Custom Beats, Mixing, Mastering)

 

If you've booked a service:

 

Cancellations must be requested at least 24 hours before work begins to be eligible for a full refund.

 

If work has already started, a partial refund may be offered depending on how much work has been completed.

 

If the service has been delivered, no refund will be issued.

 

 

 

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3. Chargebacks & Disputes

 

If you have any issues, please contact us directly before initiating a chargeback or dispute. We're happy to work with you to resolve problems fairly.

 

Unauthorized chargebacks may result in a permanent ban from future purchases.

 

 

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4. Contact for Support

 

If you have any questions about your order or believe there has been a mistake, contact:

 

Cee Prolific

Email: ceeprolific@gmail.com

Website: https://ceeprolific.com/store/